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Tebaje Privacy Policy — Your Data, Handled with Respect

Tebaje collects only what it needs, protects what it holds, and never sells your personal information to anyone. This policy explains exactly what data tebaje gathers from Bangladesh players, why it's needed, and how it's kept safe.

Last updated: January 2025

Six Things Tebaje Does to Protect Your Privacy

These are the core commitments tebaje makes to every Bangladesh player. The full details are in the policy sections below.

End-to-End Encryption

Every connection between your device and tebaje is protected by SSL/TLS encryption. Your login credentials, payment details, and personal information are transmitted securely and cannot be intercepted by third parties.

We Never Sell Your Data

Tebaje does not sell, rent, or trade your personal information to advertisers, data brokers, or any other third party. Your data exists to make your tebaje experience work — nothing else.

You Control Your Data

You have the right to access, correct, or request deletion of the personal data tebaje holds about you. Submit a request to [email protected] and the team will respond within 30 days.

Minimal Data Collection

Tebaje collects only the data that is genuinely necessary to operate the platform, verify your identity, process payments, and comply with legal obligations. We don't collect data just because we can.

Clear Retention Limits

Tebaje retains your data only for as long as it is needed for the purpose it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised.

Breach Notification

In the unlikely event of a data breach that affects your personal information, tebaje will notify affected players promptly and take immediate steps to contain the breach and prevent further exposure.

This Privacy Policy describes how tebaje ("we", "us", "tebaje") collects, uses, stores, and protects the personal data of players who use the tebaje platform at tebaje.net and the tebaje mobile application. It applies to all registered players and visitors, including players based in Bangladesh.

Tebaje is committed to handling your personal data responsibly and transparently. We collect only what we need, use it only for the purposes described in this policy, and protect it with appropriate technical and organisational measures.

By registering an account or using the tebaje platform, you acknowledge that you have read and understood this Privacy Policy. If you have questions about how tebaje handles your data, contact us at [email protected] before using the platform.

Section 01
Data We Collect

Tebaje collects personal data in the following categories. We collect only what is necessary for the purposes described in this policy.

Category Examples Purpose
Identity Full name, date of birth, nationality Account registration, age verification
Contact Email address, phone number Account communication, support
Financial bKash/Nagad number, bank account details Deposits, withdrawals, fraud prevention
Verification Government-issued ID, selfie photo KYC compliance, withdrawal verification
Technical IP address, device type, browser, OS Security, fraud detection, platform optimisation
Behavioural Betting history, game activity, session duration Responsible gaming monitoring, personalisation
Communications Support chat logs, email correspondence Customer service, dispute resolution

Tebaje does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by responsible gaming obligations.

Section 02
How We Collect Your Data

Tebaje collects your personal data through the following channels:

  • Direct registration: When you create a tebaje account, you provide your name, date of birth, email address, and phone number directly.
  • Identity verification: When you submit documents for KYC verification before your first withdrawal, tebaje collects copies of your ID and payment method proof.
  • Platform activity: As you use tebaje — placing bets, making deposits, contacting support — data about your activity is recorded automatically.
  • Cookies and tracking technologies: Tebaje uses cookies and similar technologies to collect technical data about your device and browsing behaviour on the platform. See Section 6 for full details.
  • Payment processors: When you make a deposit or withdrawal, tebaje receives transaction confirmation data from the payment processor. Tebaje does not store full payment credentials.
  • Third-party verification services: Tebaje may use authorised identity verification providers to cross-check the information you provide during registration or KYC.

You are always in control of what you share. However, some data — such as identity verification documents — is required to use certain features like withdrawals. Without this data, those features cannot be unlocked.

Section 03
Why We Use Your Data

Tebaje uses your personal data for the following purposes. We do not use your data for any purpose not listed here without first obtaining your consent or being required to do so by law.

  • Account management: To create, maintain, and secure your tebaje account.
  • Identity verification: To confirm you are who you say you are and that you meet the eligibility requirements to use tebaje.
  • Payment processing: To process deposits and withdrawals accurately and securely in BDT.
  • Fraud and security: To detect, investigate, and prevent fraudulent activity, money laundering, and unauthorised account access.
  • Responsible gaming: To monitor betting patterns and identify players who may need support, in line with tebaje's responsible gaming obligations.
  • Customer support: To respond to your enquiries, resolve disputes, and improve the support experience.
  • Legal compliance: To meet tebaje's obligations under applicable laws and regulations, including anti-money laundering requirements.
  • Platform improvement: To analyse how players use tebaje and make improvements to the platform experience.
  • Marketing communications: To send you promotional offers and updates, where you have opted in to receive them. You can opt out at any time.

Tebaje will never use your personal data to make automated decisions that have a significant legal or similarly significant effect on you without human review.

Section 05
Data Sharing

Tebaje does not sell your personal data. We share your data only in the following limited circumstances, and only with parties who are contractually required to protect it:

  • Payment processors: bKash, Nagad, Rocket, and banking partners receive the minimum data necessary to process your transactions.
  • Identity verification providers: Authorised KYC service providers receive your identity documents to perform verification checks on tebaje's behalf.
  • Fraud prevention services: Tebaje may share technical data with fraud detection providers to identify and prevent fraudulent activity.
  • Legal authorities: Tebaje will disclose personal data to law enforcement or regulatory authorities when required to do so by law, court order, or regulatory obligation.
  • Business transfers: In the event of a merger, acquisition, or sale of tebaje's business, your data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

All third parties who receive your data from tebaje are required to handle it in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the one for which it was shared.

Our commitment: Tebaje will never share your data with advertisers, data brokers, or any party for commercial purposes unrelated to your tebaje account.

Section 06
Cookies and Tracking Technologies

Tebaje uses cookies and similar tracking technologies on the tebaje website and app. Cookies are small text files stored on your device that help tebaje recognise you, remember your preferences, and understand how you use the platform.

Tebaje uses the following types of cookies:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect your account. These cannot be disabled.
  • Functional cookies: Remember your preferences such as language settings and display options to improve your experience.
  • Analytics cookies: Collect anonymised data about how players use tebaje, which pages are visited most, and where errors occur. This data helps tebaje improve the platform.
  • Marketing cookies: Used to show you relevant promotional content within the tebaje platform. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using tebaje, but some features may work less smoothly. Disabling essential cookies will prevent you from logging in.

Tebaje does not use third-party advertising cookies or allow external ad networks to track your behaviour on the platform.

Section 07
Data Security

Tebaje takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it from unauthorised access, loss, alteration, or disclosure.

  • SSL/TLS encryption: All data transmitted between your device and tebaje is encrypted in transit.
  • Encrypted storage: Sensitive data including passwords and payment details is stored using industry-standard encryption at rest.
  • Access controls: Only authorised tebaje staff with a legitimate need can access your personal data, and all access is logged and audited.
  • Two-factor authentication: Tebaje supports 2FA on player accounts to add an additional layer of protection against unauthorised access.
  • Regular security reviews: Tebaje conducts regular security assessments and penetration testing to identify and address vulnerabilities.
  • Incident response: Tebaje has a documented data breach response procedure. In the event of a breach affecting your data, you will be notified promptly.

While tebaje takes every reasonable precaution, no system is completely immune to security risks. You also play a role in keeping your account secure — use a strong, unique password and enable two-factor authentication.

Section 08
Data Retention

Tebaje retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

Data Type Retention Period Reason
Account registration data Duration of account + 5 years Legal and regulatory compliance
Transaction records 7 years from transaction date Anti-money laundering obligations
Identity verification documents 5 years after account closure Regulatory requirement
Betting and game history 5 years Dispute resolution, responsible gaming
Support communications 3 years Dispute resolution, quality assurance
Marketing preferences Until opt-out or account closure Consent management
Technical/log data 12 months Security monitoring

When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

Section 09
Your Privacy Rights

As a tebaje player, you have the following rights regarding your personal data. To exercise any of these rights, contact tebaje at [email protected]. Tebaje will respond within 30 days.

  • Right of access: You can request a copy of all personal data tebaje holds about you.
  • Right to rectification: If any of your personal data is inaccurate or incomplete, you can request that it be corrected.
  • Right to erasure: You can request that tebaje delete your personal data, subject to legal retention obligations. Tebaje cannot delete data it is legally required to retain.
  • Right to restrict processing: You can ask tebaje to limit how it uses your data in certain circumstances, for example while a dispute is being investigated.
  • Right to data portability: You can request a copy of your data in a structured, machine-readable format.
  • Right to object: You can object to tebaje processing your data for marketing purposes at any time. You can also object to processing based on legitimate interests.
  • Right to withdraw consent: Where tebaje processes your data based on your consent, you can withdraw that consent at any time without affecting prior processing.

Exercising your privacy rights will not affect your ability to use tebaje, except where the data in question is required to provide the service — for example, tebaje cannot process withdrawals without identity verification data.

Section 10
Minors and Child Protection

Tebaje is strictly for adults aged 18 and above. Tebaje does not knowingly collect personal data from anyone under the age of 18. If tebaje discovers that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed.

If you are a parent or guardian and believe that a minor has registered on tebaje or provided personal data to tebaje, please contact [email protected] immediately. Tebaje will investigate and take appropriate action without delay.

Tebaje uses age verification checks during registration and before processing withdrawals to prevent minors from accessing the platform. These checks are a core part of tebaje's responsible gaming and data protection commitments.

Section 11
Changes to This Policy

Tebaje may update this Privacy Policy from time to time to reflect changes in how we handle data, changes in applicable law, or improvements to our practices. When material changes are made, tebaje will notify registered players via email or an in-platform notification before the changes take effect.

The updated policy will be published on this page with a revised "Last updated" date. We encourage you to review this page periodically. Continued use of tebaje after the effective date of any changes constitutes your acknowledgement of the updated policy.

Tebaje will always be transparent about what has changed and why. If a change affects your rights in a significant way, we will explain the change clearly in the notification we send you.

Section 12
Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how tebaje handles your personal data, please get in touch. The tebaje support team is available 24/7 and will respond to privacy-related enquiries within 30 days.

  • Email: [email protected]
  • Live Chat: Available 24/7 via the tebaje platform
  • Response time: Within 30 days for data rights requests; within 24 hours for general enquiries

For information about how tebaje governs your use of the platform, see the Terms and Conditions. For responsible gaming support and tools, visit the Responsible Gaming page.

Your Privacy is Protected — Play with Confidence

Ready to Join Tebaje?

Now that you know exactly how tebaje protects your data, create your free account and start playing. Fast BDT payouts, local payment methods, and a platform that takes your privacy as seriously as you do.

18+ only. Please gamble responsibly. Responsible Gaming